Privacy Policy

We collect information you provide directly to us, such as when you create an account, subscribe to a creator, or contact us for support.

Account information: Name, email address, password (hashed), and profile details.

Payment information: We use Stripe to process payments. VoxFans does not store your full card number, CVV, or other sensitive payment data. Stripe's privacy policy governs how your payment data is handled.

Content: Audio recordings, text posts, and messages you create or send on the platform.

Usage data: Pages visited, features used, time spent on the platform, device type, browser, and IP address.

We use the information we collect to:

- Provide, maintain, and improve the VoxFans platform
- Process payments and payouts to creators
- Send transactional emails (account confirmations, payment receipts)
- Respond to your support requests
- Enforce our Terms of Service and Community Guidelines
- Detect and prevent fraud and abuse
- Comply with legal obligations

We do not sell your personal data. We share information only in the following circumstances:

With service providers: We use trusted third-party services (Stripe for payments, cloud hosting providers) who process data on our behalf under strict data processing agreements.

With other users: Your public profile information (username, bio, profile photo) is visible to other users. Subscriber-only content is only visible to your subscribers.

For legal reasons: We may disclose information if required by law, court order, or to protect the rights and safety of VoxFans, our users, or the public.

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Depending on your location, you may have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to certain types of processing.

To exercise any of these rights, please contact us at [email protected].

We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage. You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality.

We implement industry-standard security measures to protect your personal data, including encryption in transit (HTTPS/TLS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

VoxFans is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it immediately. If you believe a minor has created an account, please contact us at [email protected].

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Your continued use of VoxFans after changes take effect constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or visit our Contact page.